Scanext provide uv printer, spot uv machine, gold stamping machine, sticker label roll material, laminate film in Malaysia
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Mustek Technical FAQ's

Canon IMAGE PROGRAF (IPF) Printhead FAQ’s
A printhead is the device in an inkjet printer which sprays droplets of ink onto a sheet of paper. Find the answers to your Canon Printhead questions.

  • How does a Canon Printhead work?
The printhead delivers very small drops of ink onto the paper.  The ink from the cartridge is transported via small tubes. Heating elements heat the tubes, creating a small bubble of ink.  The heating element determines the size of the drop to be applied to the paper.

  • How do I know I may need to replace my printhead?
There are a few symptoms that may indicate printhead failure or a clogged printhead.  If the following symptoms continue even after replacing the ink cartridges and trying the troubleshooting steps in your user's manual or those listed below, you may need to replace your printhead:

  1. Pages come out blank, or you see poor print quality
  2. Pages you print appear to be missing colors
  3. Colors on the printed page are quite a bit different from what shows on the screen
  4. Horizontal white lines or light-colored lines or light streaks appear throughout the page

  • Why would the printhead have problems?
After hours of printing, the heating elements may fail after being turned on and off hundreds of thousands of times. The printhead can also become clogged or blocked with paper debris or solidified ink. If your print quality is poor or your printer will not print at all, it may be time to change your printhead.

  • How do I troubleshoot my printer?
If you are having problems before or after you change your print head, it sometimes helps to print test pages of different colors, do a print head cleaning, or do both. When doing a print head cleaning you should refer to your user's manual or go to Canon's website: http://www.usa.canon.com/consumer/controller?act=SupportIndexAct.

Once there, select Printers from the Category menu, select your printer's series on the Product Type menu, then the model number of your printer on the Model menu.  On the Support page that opens, select "Step-by-Step Troubleshooting".  Generally, the procedure will be to continue through the following steps, stopping if printing returns to normal:

  1. Do a print head cleaning
  2. Print the nozzle check pattern
- repeat steps 1-2 up to two times -
3. Do a print head Deep Cleaning (Note: the Print Head Deep Cleaning Procedure uses a lot of ink)
4. Print the nozzle check pattern (This will print a test page using all nozzles in the print head)
- repeat steps 3-4 up to two times -
5. If the output is still not normal, you  may need a new printhead; or, if you just installed a new print head, the print head may be defective. If you bought it from us please call and we will send you another one.

  • What if I do not have my user's manual or access to the web, and I want to do a print head cleaning?
 For quick access to your printer's utilities (drivers), do the following:

- Click the Start button, then click Run
If anything is in the Open field, delete it, then type "control" (without the quotes) and hit 'enter' on your keyboard
You should now see your computer's Control Panel.  
- If you see Printers and Faxes, click it; otherwise, click Printers and Other Hardware, then click Printers and Faxes
- This will bring up a page showing your installed printers. Place your mouse cursor over the printer icon and 'right-click' on it. On the pop-up menu, click 'properties'. This will bring up the printer utility. Look for the 'maintenance' tab and follow the cleaning prompts.


  • What can I do to prevent my print head from clogging?
The best thing you can do is use your printer at least once a week printing both black and all the colors. For paper dust we recommend that you carefully blow excess dust from the printer using canned air about once a month (depending on how much printing you do, and how dusty the area is around the printer). Do not use a vacuum or high-pressure compressed air, as these have greater risk of damaging your printer.

  • What printhead do I need?
Simply click on the link below and find your model of printer. If you do not see your model, please email us or call and we will do our best to find the right printhead for your printer. 

In Canon's Knowledge Base, you will find commonly asked technical questions about Canon products. 
Your search can be done by product, category, keywords, or phrases.

Go to Knowledge Base (English Version).

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  • Home
    • Online Store
  • Services
    • Rent Scanner
    • Rent Plotter
    • Rent Photocopier
    • Rent Interactive whiteboard
    • Scan A1 A0 Drawing
    • Printing Services
    • Plan Plotting and Copying
  • Products
    • Commercial Printer >
      • Form Board Printer
      • Art Card Printer
      • Roll Sticker Printer >
        • Roll Vinyl Sticker Label Printer
        • Roll Synthetic Sticker Label Printer
        • Roll Transparent Sticker Label Printer
      • Roll Art Card Printer
      • T-Shirt DTF Printer >
        • A1 T-Shirt DTF Printer
        • A3 DTF T-Shirt Printer
        • A3 T-shirt DTF Powder shaker Scanext D300
      • A3 Spot UV Gold Stamping Printer >
        • Roll Spot UV Gold Stamping Printer
        • A3 Hot Foil Laminate Machine
      • UV DTF Sticker Printer
      • Roll Sticker Label Cutter and Waste Removal >
        • Scanext RTR330
      • Sheet & Roll Flatbed Cutter
      • Production Flatbed Cutter >
        • Scanext 1070PLUS
        • Scanext 1612PLUS
        • Scanext 1625PAS
      • A3 Sticker Cutter Auto Feed
    • Document Scanner >
      • Kodak Scanner
      • HP Scanner
      • Epson Scanner
      • Auto Document Feeder (ADF) >
        • Fujitsu Ricoh ScanSnap iX1300
        • Canon R40
      • ADF + Flatbed
      • Stand Alone Network plus Wifi
      • Plustek Scanner Accessories
      • A3 Scanner >
        • Plustek OpticSlim 1180
      • Passport Scanner
      • Portable Scanner
      • Kiosk Scanner
      • Flatbed Scanner
      • Production Scanner
      • Book Scanner
      • Photo Scanner >
        • Plustek ePhoto Z300
        • Epson Perfection V600
        • Epson Perfection V850 Pro
        • Epson EXPRESSION 13000XL
      • Film & Slide Scanner
      • 3D Scanner
      • Large Format Scanner >
        • A1 A0 Multi Fuction Scanner
      • Multifunction Plotter
    • OFFICE PRINTER >
      • Photocopier
      • OFFICE PRINTER >
        • Large Format Printer / Plotter
    • OFFICE EQUIPMENT >
      • Bank Note Counter >
        • Biosystem Bank 588
        • Biosystem Bank 2000
        • Biosystem Bank 5000
        • Biosystem Bank 8000
      • Laminate Machine >
        • Biosystem 330E
        • Biosystem soul460C
        • Biosystem C250
        • Biosystem C350
        • Biosystem Lamicut 340C(A3)
        • Deli Laminator ET102
        • Deli Laminator ET105
        • Deli Laminator A4 E3893-EU
        • Deli Laminator Model E3894-EU
        • Deli Laminator E3895-EU
      • Time Attendance Recorder >
        • Office Mart Time Recorder S-990D
        • Office Mart Time Recorder S-990A
        • Office Mart Time Card
        • Office Mart Time Card Rack CR-20
        • Deli ES152 Fingerprint Attendance Machine
        • E3765 Face and Finger Recognition Attendance Machine
      • Binding Machines and Consumables >
        • Deli Binding Machine E3871
        • Deli Binding Machine E3873
        • Deli Punch Hole E0150
        • Deli-E0383 Effortless Heavy Duty Stapler
        • Deli-E0394
      • Paper Shredder >
        • Biosystem 915CC II
        • Biosystem 3500
        • Biosystem OS2009 II
        • Biosystem Platinum III
        • Biosystem V8 Paper Shredder
        • Biosystem V10 Plus
        • Deli ET014
        • Deli ET022
        • Deli ET099
        • Deli ET048
        • Deli ET089
      • Safe Box >
        • Deli ET510 Electronic Password Digital Safe Box
        • Deli ET586 Electronic Fireproof Safe
        • Deli ET587 Electronic Fireproof Safe
        • Deli ET547 Hotel Safe
        • Deli ET601 Fireproof Safe
        • Deli ET602 Fireproof Safe
        • Deli ET610 Portable Fire Box
        • Deli ET630 Safe
        • Deli ET632 Safe
        • Deli-ET620 Digital Safe
        • Deli ET623 Digital Safe Box
      • Projector and Accessories >
        • Deli VS6002 Projector
        • Deli E50448-EU Projection Screen
        • Deli Projector Screen E50491
        • Deli 4K 3D Automatic Screen Projector E50443-EU
      • Cashier Payment Equipment >
        • Deli ES236 Barcode Scanner
        • Deli-ES226 Handheld Barcode Scanner
      • Monitoring Equipment >
        • Deli ES105 Security Camera
        • Deli ES106 Security Camera
      • Thermal Label Printer >
        • Deli-ES301 Thermal Printer
        • Deli-ES351 Thermal Printer
      • Laser Pointer >
        • Deli ES001 Laser Pointer
      • Power Strip >
        • Deli ET411 Power Strip
      • Paper Collator
      • Interactive Whiteboards
    • Printing Media >
      • UV, Eco-Solvent & Latex Media >
        • Art Card Roll
        • Gloss White Vinyl Sticker
        • Glossy White Sticker HT
        • Glossy White Sticker Bubble-Free
        • Glossy White Sticker Black Back
        • Matte White Sticker
        • Cold Laminate Film Anti-UV Glossy
        • Cold Laminate Film Glossy
        • Cold Laminate Film Matte
        • Clear Static Film
        • PET Ultra Clear Film
        • Cat 3D Eye Film
        • One Way Vision Sticker
        • Printable Frosted Film
        • White Frosted Film
        • Printable Reflective Film
        • Frosted Floor Laminate Film
        • Texture Floor Laminate Film
        • Wall Paper Sticker
      • Inkjet Media >
        • High Gloss Photo Paper
        • Semi Glossy Photo Paper
        • Adhesive High Gloss Photo Sticker
        • Matt PP Sticker Waterproof
        • Matt PP Synthetic Paper
        • Double Side Gloss Art Card
        • Photo Paper Roll
        • Plotting Paper
        • Tracing Paper
        • Linen Paper
      • Laminate Film >
        • Gloss Laminate Film
        • Matte Laminate Film
        • Ultra Fine Gold Sand Laminate Film
        • Anti Scratch Anti Fingerprint Soft Touch Laminate Film
        • Anti Fingerprint Soft Touch Laminate Film
        • Heavy-Duty Gloss Lamination Film
      • Stamping Foil
  • About Us
    • Contact Us
    • Customer Feedback
    • Showroom Demo Center
    • Visit Print Factory
    • Support >
      • Service Document Scanner
      • Service Photocopier
      • Register Your Product
      • Download Drivers
      • Request Service Quote
    • News Blog >
      • MPGF 2025
    • Blog Spot UV & Gold Stamping >
      • What Is Spot UV?
      • What Is Gold Stamping
      • Why Print Finishing Increases Profit
      • Use Cases for Spot UV & Gold Stamping
      • Print Finishing Trends 2025
      • Spot UV + Gold Foil Stamping = Wedding Card Perfection
      • Print Finishing Can Increase Your Job Value
    • Gallery >
      • Video
      • MAY 2024
      • JUNE 2024
      • JULY 2024
    • Events & Trade Shows
    • Epson Scanner Dealer
    • Request Quotation
    • Become a Reseller
    • Careers
    • Internship, Latihan Praktikal